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Love More

We haven’t spoken in a while

Overthinking every word before hitting send? Deleted "Hope you're doing well." Put it back. PatchBot has a 12-step system for this.

Overthinking every word before hitting send? Deleted "Hope you're doing well." Put it back. PatchBot has a 12-step system for this.

Image 1 of 43 from “We haven’t spoken in a while”: The guide opens by saying effective business emails are clear, concise, courteous, and free of errors or cultural ambiguity.Image 2 of 43 from “We haven’t spoken in a while”: A Love More card frames better communication as a way to strengthen relationships, while a character admits preferring text messages.Image 3 of 43 from “We haven’t spoken in a while”: PatchBot reassures the reader that email can be handled quickly and remains important for external communication.Image 4 of 43 from “We haven’t spoken in a while”: The guide introduces formal, informal, and casual email tones based on the audience and purpose.Image 5 of 43 from “We haven’t spoken in a while”: Formal tone is recommended for first contacts, senior recipients, complaints, problems, and apologies.Image 6 of 43 from “We haven’t spoken in a while”: Informal tone works for colleagues, internal updates, and people you already know.Image 7 of 43 from “We haven’t spoken in a while”: Casual tone suits quick, friendly messages with frequent contacts and can read like a text.Image 8 of 43 from “We haven’t spoken in a while”: The guide explains that a salutation sets the tone and helps an email begin warmly.Image 9 of 43 from “We haven’t spoken in a while”: Examples compare formal greetings such as “Dear Ms. [Last name]” with informal and casual greetings such as “Hello,” “Hi,” and “Hey.”Image 10 of 43 from “We haven’t spoken in a while”: A sample email begins with “Hi Tomohiro,” and demonstrates leaving a line break after the greeting.Image 11 of 43 from “We haven’t spoken in a while”: The guide recommends a quick introduction for unfamiliar recipients or a friendly pleasantry for people who know you.Image 12 of 43 from “We haven’t spoken in a while”: Pleasantry best practices favor one or two specific sentences, with examples about a presentation, directions, or a vacation.Image 13 of 43 from “We haven’t spoken in a while”: The sample email adds a concise introduction from Miles Murphy, the new U.S. Director of Marketing.Image 14 of 43 from “We haven’t spoken in a while”: The guide asks writers to state their purpose clearly so the recipient knows what they need to know or do.Image 15 of 43 from “We haven’t spoken in a while”: Body-copy best practices call for brief, positive, specific sentences with clear pronouns and a direct reason for writing.Image 16 of 43 from “We haven’t spoken in a while”: The sample email requests a two-day Tokyo visit and offers three possible October date ranges.Image 17 of 43 from “We haven’t spoken in a while”: The guide recommends headers, bullets, and short paragraphs to keep necessary details readable and focused.Image 18 of 43 from “We haven’t spoken in a while”: Formatting advice covers bold headers, lists, clear attachment names, plain language, active voice, and restrained styling.Image 19 of 43 from “We haven’t spoken in a while”: An attachment warning demonstrates how email software can catch a referenced document that was never added.Image 20 of 43 from “We haven’t spoken in a while”: The sample email adds a numbered agenda for the Tokyo visit.Image 21 of 43 from “We haven’t spoken in a while”: The guide says, “Clarity is kindness,” and recommends ending with a clear reply request or a warm closing.Image 22 of 43 from “We haven’t spoken in a while”: Examples compare formal, informal, and casual ways to ask for feedback or a response.Image 23 of 43 from “We haven’t spoken in a while”: Examples compare formal, informal, and casual closing pleasantries, from “Thank you very much” to “Catch you later.”Image 24 of 43 from “We haven’t spoken in a while”: The sample email adds the closing sentence, “Looking forward to connecting in person.”Image 25 of 43 from “We haven’t spoken in a while”: The guide says to choose a sign-off that matches the tone and leave one or two line breaks before the signature.Image 26 of 43 from “We haven’t spoken in a while”: Sign-off examples range from “Sincerely” and “Best regards” to “Cheers,” “Thanks,” and “Talk soon.”Image 27 of 43 from “We haven’t spoken in a while”: The sample email adds “Best regards” beneath the closing sentence.Image 28 of 43 from “We haven’t spoken in a while”: The guide explains that signatures should be complete for first contacts and simpler for routine informal messages.Image 29 of 43 from “We haven’t spoken in a while”: Signature best practices address name order, pronouns, titles, contact details, shorthand names, and matching the email’s tone.Image 30 of 43 from “We haven’t spoken in a while”: A comparison lists what formal, informal, and casual email signatures typically include.Image 31 of 43 from “We haven’t spoken in a while”: The sample email adds Miles MURPHY, his pronouns, role, company, and phone numbers.Image 32 of 43 from “We haven’t spoken in a while”: The guide recommends a short subject line that summarizes the message and signals urgency.Image 33 of 43 from “We haven’t spoken in a while”: Subject-line examples use three to five headline-style keywords, dashes, slashes, and question marks.Image 34 of 43 from “We haven’t spoken in a while”: The sample email adds the subject line “Tokyo Visit — October.”Image 35 of 43 from “We haven’t spoken in a while”: A proofreading checklist asks whether names are spelled correctly and the message is clear, concise, courteous, and error-free.Image 36 of 43 from “We haven’t spoken in a while”: A card suggests using ChatGPT, Claude, or Gemini to help review an email.Image 37 of 43 from “We haven’t spoken in a while”: The polished sample email is shown after proofreading.Image 38 of 43 from “We haven’t spoken in a while”: The guide recommends entering the recipient’s address last to reduce the chance of sending too soon or to the wrong person.Image 39 of 43 from “We haven’t spoken in a while”: The recipient Tomohiro Sato and his address are added to the completed email.Image 40 of 43 from “We haven’t spoken in a while”: A note explains that services such as Apple Mail and Gmail offer an Undo Send window after an accidental send.Image 41 of 43 from “We haven’t spoken in a while”: The completed email is ready; a caption says, “Take a breath,” then “Click the send button!”Image 42 of 43 from “We haven’t spoken in a while”: The send succeeds with the message, “One small click for work, one giant leap for email professionalism.”Image 43 of 43 from “We haven’t spoken in a while”: A Patch Crew card invites readers to improve default habits across Plan Ahead, Eat Well, Move Often, Stress Less, Love More, and Sleep Deep.

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One habit. One email. Every Saturday.

One habit. One email. Every Saturday.